Customers are not entitled to cancel/modify your order once placed for any reason. In general, no refunds shall be entertained once order is placed under any circumstances. In rare scenarios that an order has been placed by mistake and none of the credits have been consumed pertaining to the recharge, you might be elgible for a refund, at our discretion. Please reach out to us with details of the transaction, reason for refund on our mail ID given below and we will get back to you in 24-48 working hours. The overall timeline for refund will be 7-12 working days and refunds will be done directly to the source from which the payment received.